These Terms of Service (“Terms”) govern the use of SMS and messaging services provided by LeadMate Ltd (“LeadMate”, “we”, “us”, “our”). By using our services, you agree to these Terms.

SMS & Messaging Disclosure

By opting in to our SMS or messaging services, you agree to receive communications including, but not limited to:

• Notifications and reminders

• Marketing offers and promotions

• Account authentication (e.g. two-factor login codes)

• Service-related updates

Message frequency may vary. Standard message and data rates may apply, depending on your mobile carrier’s terms.

To opt out at any time, reply STOP to any message you receive. For support, reply HELP or contact us at [email protected].

Messaging Consent

You must provide explicit consent to receive communications from LeadMate. Consent may be given through our website, sign-up forms, or other customer onboarding methods.

Data Use & Privacy

Your personal information is processed in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR). For details on how we collect, use, and safeguard your data, please see our Privacy Policy at [insert link].

Message Delivery

While we take all reasonable steps to ensure timely delivery of messages, LeadMate does not guarantee uninterrupted service or delivery without delays, as these may be affected by network providers or technical limitations.

User Obligations

When using our messaging services, you agree not to:

• Send unlawful, harmful, or offensive content

• Misuse the service for spam or harassment

• Breach any applicable UK laws or regulations

Subscriptions & Billing

LeadMate services are offered on a subscription basis. Fees are charged monthly in advance via secure payment processing.

• Auto-renewal: Subscriptions automatically renew each billing period unless cancelled.

• Cancellation: You may cancel at any time. Cancellation will take effect at the end of your current billing period. No refunds are provided for unused time.

• Free Trials: From time to time, we may offer trial periods. Trials may include limited functionality. Full services commence once a paid subscription begins.

Refunds & Chargebacks

All payments are non-refundable once services have commenced.

By using our service, you agree not to initiate chargebacks for services delivered. In cases of dispute, please contact us directly at [email protected].

Service Suspension

If a payment fails, we may suspend your account and services until the outstanding balance is settled.

Changes to These Terms

We may update these Terms from time to time. Any material changes will be communicated via our website or email. Continued use of our services after changes are published constitutes acceptance.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Contact Us

LeadMate Ltd
📧 [email protected]